Team Lead

Vaudreuil

The role of the team lead is to assure a perfect customer service and mobilise the team to respect all the products and customer service standards of the company.

The team lead must know and train :

The ice cream products standards
The cleaning techniques of the different machines
The customer service standards
All the regular products of the Chocolate Shop and the special holidays product

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The elite mission

If you accept it

Ensure unparalleled customer satisfaction when preparing and serving orders at the counter
Always provide a service that complies with the company’s recipes and technical standards
Efficiently and efficiently adapt his/her work rhythm to the requirements of both team and customers
Help receive inventory
Be responsible for maintaining the company’s renowned customer service
Foster team spirit and motivation; provide recommendations to improve work methods
Ensure that company standards, with respect to quality, hygiene, maintenance and health and safety, are understood and adhered to

The Superpowers we are looking For

Good team spirit
Passionate about customer service
Professionalism
Dynamic
Versatile

That's it, I apply!

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